vsJack value your integrity and privacy immensely. We only gather information which is really necessary for our operation and we protect it with state of the art security.
Information collected upon signup
When you choose to open a vsJack account you will be asked to provide us with certain pertinent personal information. This information will include your e-mail address, a chosen password, nickname, age and country of residence. We will use this information to give you access to our game offering, for monetary transactions to your gaming account and to provide you with promotional and operational information for our services. You can unregister from promotional material at any point by changing a setting in your account page or by contacting support.
Information used to process Deposits and Withdrawals
To be able to execute real money payments you will be asked to provide us with more personal data including full name and address. This information is necessary to comply with regulations and processes of the different payment methods.
When executing the actual payment you will need to provide personal payment details such as credit card number. These details are only stored in the PCI-certified environment of our payment provider and will never be available to vsJack staff. Your personal details such as name and address will also be provided to the payment provider.
Confidentiality of Information
As a player, you should ensure that your vsJack account password remains confidential and we recommend that you take appropriate steps to ensure others are not able to access your account information.
Limits of Confidentiality
Legally Required Disclosures: Due to the existing legal, regulatory and security environment, vsJack may be required, under certain circumstances, to disclose personally identifiable information about our Players. vsJack will use its best reasonable efforts to limit such disclosure to the following: where vsJack believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce vsJack’s rights. Further, we can, and you authorize us to, disclose your Player identification, name, street address, city, state, zip code, country, phone number, e-mail, and company to third party agents of vsJack as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.
We may send you a temporary cookie when you visit the vsJack website. A cookie is a text-only string of information that we place in your computer’s cookie file so that we can remember who you are when you revisit our website. We may use the data that is generated from cookies to compile statistical data on your use of our website. You are not obliged to accept the cookie from us and you have the ability to accept or decline cookies by modifying the settings in your browser. Please see contact our Support Team if you require any further information about the use or deletion of cookies.